At Mr Misty, we appreciate the importance of customer care and customer feedback. We are delighted to share here, a small collection of customer testimonials, sent to us by our customers for specific use on this page, or voiced through through the verified testimonial portal at Checkatrade.
Please do view our Checkatrade page for latest reviews. It includes over 1000 past reviews, where each customer has rated our workmanship, time-keeping, courtesy and tidiness on a score of 1- 10.
"One of the best trade experiences we've had... Very highly recommended."(Aug 23)
"... very pleased with installation and the manner in which the work was carried out.
We would certainly recommend Mr. Misty to anyone." (May 23)
"Mr Misty was professional and polite from the start. I called to enquire they were quick and efficient offering an appointment within a few days.
They turned up on time and were quick to identify the faults and propose appropriate remedies. The window technicians arrived bang on time... were polite and professional.. carried out their work without any fuss. I barely noticed them being there.
They repaired four windows in little over an hour and let me inspect their work before signing it off.
They were clean and tidy. Would recommend. Good price." (Aug 23)
"Our third project for Mr Misty and they remain our first choice for all types of servicing for our double glazing.
Their prices are very fair and their work is always exemplary. We thoroughly recommend them." (Oct 23)
"I used Mr Misty quite a number of years ago in a different house. The service then was excellent.
Nothing has changed in the intervening years - what a breath of fresh air!" (Oct 23)
"Fitter said he may be able to sort the problem the same day. WOW! Wasn’t expecting that...
As for the price paid - WOW again! Was expecting a lot more." (Oct 23)
"Very impressed with their service. Initial survey was timely, efficient and not pressurised. The installation was superb…
The polite, informative engineer went the extra mile to make sure we were very happy with the work." (Oct 23)
"... a great experience. The whole team that we have dealt with have been polite, courteous, knowledgeable and tidy.
Very Happy - Honestly - we rate them highly!" (Sept 23)
" From quote to completion of the job, Mr Misty provided an efficient service. Excellent workmanship carried out by polite and respectful tradesmen. Would definitely recommend." (Oct 23)
"Excellent service really pleased with the end result , tradesperson very professional and polite I would fully recommend this company." (Oct 23)
“So impressed… job is superb - Units look fantastic & you's hardly know they are there - Totally blown away with this job.” (Nov 21)
"Very friendly & efficient service. I would definitely recommend" (Dec 21)
"Quick, efficient and friendly job done" (Nov 21)
"Excellent service. Good professional job done at a reasonable price." (Sept 21)
"Really pleased with the new glazing. Looks great. Exceptional service from start to finish." (Sept 21)
"Thrilled with the work… acoustic glass fitted … has made a huge difference...Would highly recommend." (Sept 21)
Replacement of 2 blown windows in Manningtree - "Quick, efficient and friendly job done by Andrew."
The glazing in my front door and side panel were replaced. I'm really pleased with the new glazing, it looks great. It was exceptional service from start to finish and would definitely recommend
We are thrilled with the work and the customer service provided by Josh. He was so tidy and the glazing looks so good. We have had acoustic glass fitted and as we live by the road it has made a huge difference. We have had lots of positive comments. We would highly recommend Mr Misty for secondary glazing.
Second time we have used Mr Misty and again had no trouble contacting them and discussed details of job via email. Fitter was great: knowledgeable, worked around us (as working from home), did a good job and tidied up afterwards. Would recommend to others and will use again.
A really professional job. From the quote to the finished windows everything done to a very high standard. Arrived punctual, job carried out with no fuss and everywhere left clean and tidy.
Excellent service and a good professional job done at a reasonable price thankyou
Excellent service and workmanship
Very good job done. No mess or disturbance. Very efficient and polite staff. We have used this company before and would do so in future. Happy to recommend to others.
Great couldn’t ask for more arrived when they said they would quick efficient explained process tidied up super job would highly recommend
Very impressed. An efficient , friendly, polite man came on the day agreed and carried out the repairs quietly and efficiently. Windows are opening perfectly now. So refreshing to find a company who will come to do relatively small jobs. Very pleased with the work carried out.
A truly professional approach to the work. A very courteous person completed the work quickly and effectively with little disruption to the household. He respected my property and left the site clean and tidy. I can happily recommend his service.
Very good, very nice, would use again, highly recommend
"Excellent service - polite, diligent and professional throughout quoting and work done." (March 20)
"Arrived at the agreed time. Polite, professional and tidy." (March 20)
"Absolutely superb! The service was excellent from quote to finish" (March 20)
“… arrived early, quickly diagnosed the problems… able to effect repairs within 45 minutes. " (Dec 21)
“Very professional installation by Josh. Aluminium edged 6.8 mm laminated glass pane inserts in alloy and wood frame with a white finish. Price may seem high at £2295 for the four windows, but not when you see the quality. All installed on date given with no hassle.” (Nov 21)
“Quote was clear and fitting booked on the same day. The fitter Andrew was great and got the job completed quickly without any fuss or mess.” (Nov 21)
“Mr Misty were professional and efficient from the start… excellent job… very polite. Would definitely use them again.” (Dec 21)
“Arrived on time. Replaced kitchen leaded double glazed window panes. Very satisfied with the work. Polite and efficient. Would thoroughly recommend. “ (Dec 21)
“Really quick, professional work… Clearly experienced and very polite throughout.” (Dec 21)
“Great professional job.” (Dec 21)
“…arrived in good time - completed the job well.” (Dec 21)
“Brilliant work…Very clean and pleasant… very quick and efficient job. Would recommend. “ (Dec 21)
“Excellent work from Andrew. He was in and out with minimal fuss and the new glass looks so much better. I was also surprised at how reasonable the cost was.” ( Dec 21)
“…second time we have used Mr Misty. Very polite, job completed quickly. Thank you.” (Dec 21)
“The quote process was straightforward and the company stuck to the date it gave us. …. arrived very punctually and completed the job efficiently… friendly, polite, and left no mess... We are very pleased with the result. Thank you!”(Dec 21)
“Brilliant service… very polite and explained everything - very clean, tidied up after himself -lovely job .Would recommend them.”(Dec 21)
"Turned up on time, was incredibly polite and did the work perfectly with no mess. Cannot recommend them enough!"(Dec 21)
“Great efficient service and professional approach.”(Dec 21)
“…very polite young man who was respectful of our property and carried out the work with the minimum of fuss. An excellent job. Would definitely recommend this company and I will definitely use them again.”(Dec 21)
“Excellent service, fitted professionally. Care taken when working inside the house.” (Dec 21)
“… polite and friendly and did an excellent job. All done within the hour and left clean and tidy.” (Nov 21)
“I had 10 misted double glazed sealed units to be replaced, 2 window handles and 1 pair of window hinge. Andrew did it very well and he was very good at his job. He not only carried out his work well , at the end he also made sure that everything was left clean and tidy. We are very pleased with his work and I would certainly recommend him.” (Nov 21)
“Excellent work carried out by Alfie, a thorough, efficient and a very pleasant young man.” (Nov 21)
“The fitter, Andrew, was extremely friendly and polite. He removed his shoes without being asked. He let me know what he was going to do and the work was carried out very efficiently with little mess. We have another window which will also need some repairs and I will definitely call Mr Misty again.” (Nov 21)
“So impressed… job is superb… cut out almost all the noise we had from the main road. Units look fantastic - you would hardly know they are there. Tonight it has been so warm we have had to open doors and I have taken my jumper off - totally unheard of after about August each year let alone in November! Totally blown away with this job.” (Nov 21)
“Fantastic and quick repair. Friendly guys. “ (Nov 21)
“… great job… pleasant, respectful of surroundings and cleaned up after. Couldn't have asked for a better service.” (Nov 21)
"Excellent work. Very polite guy who was very tidy." (Dec 19)
" So pleased with service I got them back - to replace more. Even better service!" (Feb 20)
"Prompt service from friendly person doing a great job." (March 20)
"Great response and service during these difficult times" (April 2020)
" Arrived on time, was very polite, carried out the work very well ... Recommend Mr Misty to anyone." (Dec 19)
"First rate, prompt and efficient service. Highly recommended."
"Work done very quickly. Polite,clean & tidy. Very efficient.
Arrived earlier than original time given, but telephoned in advance to let me know. I was very impressed"