A: We operate a mobile service currently around Suffolk and Essex - primarily Ipswich, Colchester and Chelmsford and their surrounding areas. If you’d like to know if we can come out to your home or business for a double glazing repair, please get in touch with us.
A: No, we do not make a call out charge for visiting to assess and undertake double glazing maintenance and repairs. We will quote for the work required with a clear price for labour and parts before any work is undertaken.
A: Our trading hours are Monday to Friday 9am – 5pm and Saturdays 9am – 1pm. We will always seek to find a convenient time for the appointment and we very much respect your time. Please take a look at our CheckaTrade scores for the reliability of our appointments and service.
A: One of our teams will get to you as soon as possible – especially if the security of your property is at risk when a broken lock or broken glass means that it is an emergency.
A: Sorry, we are unable operate 24/7, but we will always do our best to help you and get one of our teams to you in our regular trading hours.
A: Mr Misty personnel are double-glazing specialists and secondary glazing experts with years of experience. We are a family company which is passionate and motivated and as well as trading for over a decade as Mr Misty The Window Doctor, we are also part of the Falcon Windows Ipswich Group.